Frequently Asked Question
Welcome to our Frequently Asked Questions (FAQ) page.
The fast boat journey from Padangbai (Bali) to Gili Trawangan typically takes 2 to 2,5 hours, depending on sea and weather conditions.
Our fast boats depart from Padangbai Harbor, located in East Bali. It’s approximately 1.5 hours from Ubud and 2 hours from Kuta or Seminyak by car. You can find the maps of our office in Padang Bai HERE
Yes, it is highly recommended to book in advance, especially during high season (June–August & December). Seats may fill up quickly.
Yes, optional hotel transfer service is available from selected areas in Bali (Ubud, Kuta, Sanur, Seminyak, etc.). Please contact us to arrange pickup and check availability.
Passengers must check in at least 45 minutes before departure time at our offices.
- We recommend bringing:
A printed or digital ticket/booking confirmation - Sun protection (hat, sunscreen)
- Drinking water
- Light jacket (it can get windy)
- Small bag for valuables (luggage goes separately)
If sea conditions are unsafe, trips may be rescheduled or cancelled for safety. In such cases, we offer free rescheduling or full refund.
Yes! We offer free cancellation or rescheduling if requested at least 1 day before your departure date.
For last-minute changes (within 24 hours), please contact our customer service — additional charges may apply.
BONUS TIPS :
- Travel light and keep electronics in waterproof bags.
- If you get seasick easily, take motion sickness medication 30 minutes before boarding.